The blockchain system was designed to ensure non-repudiation in the shipment process involving multiple parties by tracking key transfer events. These events include order registration, delivery, warehouse arrival, retrieval from compartments, and delivery to secondary locations, among others. Another core objective of the blockchain system has been to assess the performance of services against predefined service level agreements (SLAs). Users can set rules to monitor missed, delayed, or damaged shipments. The LLs send event data through an API to the blockchain platform, where it’s processed and displayed in the URBANE blockchain dashboard. Before tracking, a smart contract must be created using a contract generator, where users choose the events to monitor and set applicable rules. Once the contract is activated, new event data becomes visible in the Shipments Dashboard, providing real-time tracking. For further details, users can view all registered shipment events in the Last Mile Events tab. Alerts are triggered when set rules are executed, ensuring comprehensive oversight of shipment performance. One additional item that the blockchain does for the platform has to do with the tracking of user digital ids and ensuring that their access to platform services is logged in case of an unauthorized security breach. The non-repudiation capability of blockchain ensures that the platform can recreate who did what when if needed.
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